This Privacy Statement informs you about the type of personal data that is collected and received through our website https://www.mellowmuse.com (“website”) and about how we use, share, retain and protect such personal data.
We are a U.K company Mellowmuse Ltd (“we”, or “us”) and have our registered office at 23 Bridgeman Terrace, Wigan, Lancashire, England, WN1 1SX. U.K. We are the controller responsible for the processing of personal data through the website.
We collect and receive personal data through the website. Personal data means any information relating to an identified or identifiable natural person. We collect personal data that you choose to voluntarily provide to us for your use of the website and software. In addition, we collect certain personal data by using cookies, including similar technologies such as local storage when you visit the website.
To gather website statistical data to analyze how our users use the website, such as which pages are visited, how long pages were visited and the paths taken by visitors to our website as they move from page to page. These cookies are placed by the domain https://mellowmuse.com. To provide authentication (i.e. to keep you logged in between sessions). The information collected using local storage is stored on your browser and persists after your browser is closed. For the purpose listed under 1), we use Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., which uses cookies to help. The information generated by the cookie about your use of our website (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States or any other country in which Google maintains facilities. Your IP address will be masked by setting the last octet of your IP address to zero before it is stored by Google. Google will use this information to monitor your use of our website, and to compile reports on website activity for us. Based on our agreement with Google, Google is not allowed to use this information for their own purposes and may only transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf.
We may collect and receive the following personal data from you: Name and contact details (such as name, email, username). Account details (such as username, password, license key). Information on your use of the website; We may collect other types of personal data if required under applicable law or if necessary for the purposes listed below. We will then inform you and ensure that there is a valid legal basis for doing so.
We may use the personal data we collect and receive for the following purposes: To create an account for your use of the website. To analyze how the website is used, such as which pages are visited, how long pages were visited and the paths taken by visitors to our website as they move from page to page. To verify compliance with applicable legal requirements and our policies. To contact you, such as by sending personalized emails, about our products and services. We process personal data because this is necessary for the performance of the contract between you and us, for our compliance with our legal obligations and for the purpose of our legitimate interests. In particular, our legitimate interests are our commercial company interest (e.g. to improve our products and services), our interest to make use of direct marketing, our interest to prevent fraud and our interest to report possible criminal acts or threats to competent authorities. Some of the personal data that we process is required for us to meet our legal obligations, for example we cannot create an account for you if you choose not to share your personal data with us.
We may share the personal data we collect and receive on a need to know basis with the following third parties: Service providers, competent public authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of ourselves or others. We may also transfer your personal data in the event that we sell or transfer all or a portion of our business or assets on a need to know basis. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with applicable law and this Privacy Statement. We do not sell, rent or trade your personal data.
We maintain appropriate technical and organizational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, due the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the personal information stored is absolutely secure. We will notify you of any data breach that is likely to have unfavorable consequences for your privacy in accordance with applicable law.
We retain personal data for as long as necessary to fulfil the purposes for which we collect or receive the personal data, except if required otherwise by applicable law. Typically, we will retain most of the personal data for the duration of your use of the website, until you have removed your account, unless a longer applicable statutory retention period applies.
You have the following rights in relation to your personal data: The right to obtain, at reasonable intervals and free of charge, information on whether or not your personal data are being processed and to receive the personal data that is being processed in an intelligible form. The right to request rectification or erasure of personal data or restriction of or objection to processing of your personal data. You may also request us to provide you your data in a structured, commonly used and machine readable format which can be transmitted to another controller. To exercise these rights, please contact us using our contact details set out below. We may request you to provide a copy of your ID card or otherwise evidence your identity. We will respond to your request within the applicable statutory term. Moreover, subject to this Privacy Statement, you have the right to lodge a complaint with the competent supervisory authority. Updates to this Privacy Statement We may update this Privacy Statement from time to time. We will notify you of any significant changes to this Privacy Statement on the website or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.
If you have any comments or inquiries about the information in this Privacy Statement, if you would like us to update your personal data, or to exercise your rights, please contact us by email at mmsupport@mellowmuse.com.